COVID-19 ADVICE: DUE TO THE CURRENT CRISIS, PLEASE ALLOW A LITTLE EXTRA TIME FOR YOUR ORDER TO BE DISPATCHED & DELIVERED

FACE MASK F.A.Q.

FREQUENTLY ASKED QUESTIONS

NON-MED FACE MASKS & McSNOODS

 

Comfort, coverage, the environment and our Seamstress Training Programme was very much on our mind when we designed both of these styles.

DO YOU MANUFACTURE IN BRITAIN?

Yes - and we’re passionate about it! We are careful to use only British family owned mills too. We are very proud of the Great Scot Face Covering Project! We have given away thousands free to front line workers, while keeping our junior seamstresses busy working during these difficult times. The masks/McSnoods are all made locally in Moray in Scotland in our Seamstress Training Program. We are delighted to offer an environmentally conscious item as an alternative to throwaway products which damage our planet. More than this, it is satisfying that we have a Made in Scotland/Britain label which we have now shipped to 76 countries. Take that, Amazon!

WHAT ARE THE MASKS/McSNOODS MADE OF?

These washable, registered tartans are from our performance fabric range. This is an extremely high-quality, woven rayon blend.

We added a stain resistant finish. Both the masks and the McSnoods are carefully lined with our luxury, silky-soft Great Scot branded lining. 

The McSnoods are backed with a super soft lycra which is warm, soft and comfortable.  This allows for a gentle stretch - and if you don't like elastic ties or ear loops, this style is a welcome alternative.

Most importantly though, the coverage and density of the coverings are excellent. 

65% polyester/35% viscose - 11oz 375gsm 250glm

 

FACE MASK: ELASTIC ADJUSTABLE TIES - TELL ME WHY?

While we all become accustomed to this new accessory, we are finding that you have developed strong preferences! Now, around 90% of our customers are opting for elastic ties that they can cut/tie/loop or wrap around to suit their particular head shape.

If you are unsure you might consider the following feedback we have received:

“Thank you for this open option!  I only need to tie and knot it once to the correct size and from then on its easy to put on again”

“I much prefer elastic ties because I get a more comfortable fit- most loops rub my ears and the mask moves - but this one is now perfect!”

“I prefer elastic which I can adjust because unlike other masks this one doesn’t slip about or fall down when I talk”

" I fashioned the ties as loops for around my ears and got a perfect fit!"

" The generous ties allowed my to get a comfortable fit around my full beard. I prefer to fasten mine around my head"

DO THE MASKS HAVE METAL AROUND THE NOSE?

No, we our masks don't have any metal or plastic in or on them.

 WHAT TARTANS ARE AVAILABLE?

While our supplying mills are closed we are unable to offer our usual, huge range of tartans. In the meantime, the following tartans are available. Depending on supply and demand we do our absolute best to fulfil your tartan preferences, but we cannot guarantee it. Browse the tartans HERE

 

WHAT ABOUT SIZES?

Thanks to your superb feedback we now have a one size fits most that is generous yet comfortable. The pleating allows you to ‘open’ the mask and enjoy plenty of coverage or, keep it pleated and narrow. It’s up to you.

The elastic ties are generous too so if you have either an impressive Highlander's beard or a dainty wee face you'll have plenty of fit options. 

DO YOU MAKE CHILDREN'S SIZES?

Yes. We make a smaller size for children but please do note that scientific guidelines suggest that children under 2 should not wear a mask. Just let us know in the comments box on the checkout page.

 

HOW SHOULD I WASH MY MASK?

The Covid-19 virus is killed by using soap and water. We recommend that you machine wash your mask/McSnood (in a cycle which is 20 minutes or more) using your usual laundry detergent and a little anti-bacterial fluid such as Dettol. Please don't put it in the tumble drier. Instead dry it flat and finish by gently pressing with a steam iron (tartan only) to further sanitise it and of course to keep it looking very smart indeed. We supply further instructions along with your purchase.

CAN YOU SUPPLY OUR SCHOOL/BUSINESS/ RESTAURANT/HOTEL

Yes, we regularly provide bulk orders to care homes, business and organisations. We offer bulk pricing and in the foreseeable future we will also be able to offer custom tartans/designs too. Contact us here to tell us about your requirements

 

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