Delivery
FREE, FAST & TRACKED WORLDWIDE SHIPPING ON ALL PURCHASES GREATER THAN £250
&
FREE & FAST FOR ALL UK PURCHASES
*If you select our Royal Mail free shipping option for your face mask(s), then this will be the Royal Mail's 2nd class service, that they aim to deliver within 2 to 4 business days.
However, depending on your postal code, we have noticed that there may be postal disruption due to the ongoing challenges brought about by Covid-19. Therefore, we are unable to track or accelerate any shipment once it has left our building.
Should you wish to upgrade your shipping, we offer a selection of delivery options to suit you. And because we regard your purchase as precious, we prefer to use services that require a signature on delivery. Although there are a range of delivery timescales below, we make every effort to ensure that you have your purchase with you as soon as possible.
*Please note that Royal Mail 'Signed-For' shipment codes no longer function as tracking codes. They are now purely a proof of delivery and are updated at the point where the shipment is signed-for by the recipient.
| Destination & Service type | Cost (£GBP) | Timescale |
| DOMESTIC (UK) | ||
| FREE - Royal Mail 2nd Class Signed-for | £FREE | 2 - 4 working days |
| Royal Mail 1st Class Signed-for | £6.50 | 1 - 2 working days |
| Royal Mail SPECIAL DELIVERY Guaranteed by 1pm (order before 1.00pm) | £12.00 | Next working day (not Sat) |
|
Royal Mail SPECIAL DELIVERY (SATURDAY) Guaranteed by 1pm (order before 1.00pm Friday) |
£18.50 | Order Friday, receive Saturday |
| DHL EXPRESS (Order before 10.30am) | £9.50 | Next working day (not Sat) |
| INTERNATIONAL | ||
| Free Shipping anywhere in the World! Purchases for £250 or more | £FREE | 5 - 14 days* |
| EUROPE | ||
| E.U. DHL ECONOMY SELECT | £18.50 | 2 - 5 days* |
| E.U. DHL EXPRESS WORLDWIDE (Order before 10.30am GMT) | £22.50 | Next working day (not Sat)* |
| USA & CANADA | ||
| USA & CANADA DHL EXPRESS WORLDWIDE (Order before 10.30am GMT) | £26 |
1 - 2 days* Remote areas up to 4 extra days |
| FAR EAST & AFRICA | ||
| Far East & Africa [See table below] DHL EXPRESS WORLDWIDE (Order before 10.30am GMT) | £35.00 | 2 - 5 days* |
| AUSTRALIA, NEW ZEALAND & REST OF WORLD | ||
| Rest of World [See table below] DHL EXPRESS WORLDWIDE (Order before 10.30am GMT) | £35.00 | 2 - 4 days* |
| Far East & Africa | Rest of World |
| Africa | Australia |
| Japan | New Zealand |
| Hong Kong | Singapore |
| India |
If you don't see your location listed, please get in touch with us via this contact us link, to discuss your requirements. We love a delivery challenge!
For our customers in the European Union:
Regretfully, since the UK is no longer a part of the EU, please ensure that you make yourself aware of any duties, VAT or import taxes that your shipments may now be subject to. During this transitional period we continue to react dynamically and constructively to ensure that you receive your purchases quickly and safely, with as few 'hidden costs' incurred as possible. As a business, we continue to highly cherish and deeply value all our EU-based customers, and we are doing all we can to continue to deliver the best value shipping options we can at this time.
*We cannot be held responsible for any delays suffered due to customs clearance issues, or held liable for any import duties payable on orders made. We recommend that all customers make themselves aware of such local charges before ordering.
Occasionally, shipments have been known to suffer delays whilst transiting through Customs, - due to local holidays or industrial action. Whilst highly frustrating, please understand that these scenarios are entirely outwith our control.